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Data centre cold aisle with precision CRAC cooling units and blue LED status lighting, CRAC Services Australia

Precision cooling · Australia-wide

Mission-critical rooms
stay precisely at temperature.

CRAC Services delivers computer room air conditioning, critical room air conditioning and precision cooling support across Australia. Vertiv Liebert, Schneider Uniflair and Stulz systems are maintained, commissioned and tuned to AS/NZS 5149 and ASHRAE TC 9.9.

Trusted Manufacturers

Precision cooling from the brands that matter.

Vertiv LiebertSchneider UniflairStulzDaikin AppliedMitsubishi HeavyClimavenetaVertiv Silver PartnerEaton Authorised PartnerVeteran Business CommunitySupply NationICN GatewayVertiv LiebertSchneider UniflairStulzDaikin AppliedMitsubishi HeavyClimavenetaVertiv Silver PartnerEaton Authorised PartnerVeteran Business CommunitySupply NationICN Gateway

About CRAC Services

Why precision cooling
matters.

A standard server room can overheat in under ten minutes if cooling fails. At 35°C, hard drives begin failing at accelerated rates. At 40°C, CPUs throttle or shut down entirely. The cost of a single thermal event — corrupted data, destroyed hardware, SLA breaches — routinely exceeds the annual cost of a properly maintained precision cooling programme. CRAC Services exists to make sure that event never happens.

We service, commission, and design every major CRAC topology: DX (direct expansion) with air-cooled or glycol condensers, CDW (condenser water) systems connected to cooling towers, and CHW (chilled water) perimeter and in-row units fed from central chiller plant. Beyond traditional raised-floor perimeter cooling, our scope includes close-coupled in-row units for high-density pods, rear-door heat exchangers for 30–60kW racks, and direct-to-chip liquid cooling consultancy for GPU clusters and AI training infrastructure.

“Modern AI and HPC workloads push rack densities past 40kW — well beyond what air cooling alone can handle. Our liquid cooling consultancy bridges the gap between legacy raised-floor environments and next-generation high-density deployments.”

Every installation and service programme we deliver is benchmarked against ASHRAE TC 9.9 thermal guidelines and complies with AS/NZS 5149 (refrigerating systems safety), AS/NZS 1668.2 (mechanical ventilation for buildings), and AS/NZS 3666 (air-handling and water systems — Legionella control) where cooling tower or chilled water plant is in scope. All refrigerant handling is performed by ARC-licensed technicians under ARCtick regulations — a federal legal requirement in Australia.

CRAC Services is proudly Indigenous and Veteran-owned, registered with Supply Nation, and committed to building genuine First Nations capability in the critical-infrastructure trades. We support government, defence, and corporate procurement teams who need a capability-backed Indigenous supplier — not a margin-only arrangement. Our technicians operate from Brisbane, Sydney, and Melbourne, with rapid-response reach across regional and remote Australia for emergency breakdowns, scheduled maintenance, and greenfield commissioning projects.

Whether you need quarterly preventive maintenance on a single Vertiv Liebert CRV, a full commissioning programme for a multi-megawatt Schneider Uniflair CHW fitout, or strategic consultancy on transitioning to liquid cooling for an AI-ready facility, CRAC Services delivers it under one contract — with the technical depth to back it up.

Why Partner With Us

Built different,
on purpose.

Quality & Safety

ARC-licensed refrigeration technicians on every job. Full compliance with AS/NZS 1668, AS/NZS 5149, and ASHRAE TC 9.9 — documented, auditable, no shortcuts.

Nationwide Support

Brisbane, Sydney, Melbourne — plus regional and remote Australia. Rapid-response 24/7 emergency service with mobile technicians carrying critical spare parts.

Indigenous & Veteran-Owned

Supply Nation registered. A genuine capability-backed procurement pathway for government, defence, and corporate Indigenous participation targets.

Integrated Power & Cooling

One of the only Australian providers specialising in both UPS power protection and CRAC precision cooling — single contract, unified SLA, no finger-pointing.

Common Questions

Precision cooling,
explained.

Quick answers to the questions we hear most. For detailed guides, case studies, and technical references, visit our resource library.

A CRAC unit (Computer Room Air Conditioning) is a precision cooling system designed specifically for data centres, server rooms, and telecommunications environments. Unlike standard comfort air conditioning, CRAC units maintain tight temperature and humidity tolerances, operate continuously, and handle the high sensible heat loads from IT equipment. They typically include redundancy options (N+1, 2N) for concurrently-maintainable operation.
CRAC stands for Computer Room Air Conditioner and refers to direct-expansion (DX) units with refrigerant compressors. CRAH stands for Computer Room Air Handler — uses chilled water from a centralised plant with no compressor in the indoor unit. CRAH is more efficient at scale but requires chiller plant; CRAC is simpler to deploy without central plant. Modern CHW perimeter units (e.g. Vertiv Liebert PCW) are technically CRAH but are commonly grouped under "CRAC" in industry vernacular.
DX (Direct Expansion) is best for small to mid sites (<500kW IT load) where per-unit air-cooled condensers are economical. CDW (Condenser Water) suits mid sites with centralised heat rejection via cooling tower. CHW (Chilled Water) is best for large data centres (>1MW IT) where central chiller plants drive part-load efficiency. AI/high-density sites increasingly mix CHW with rear-door heat exchangers and direct-to-chip liquid cooling.
Take the IT load draw in watts (from UPS output meter or rack PDUs), add lighting and occupancy contribution (~5W/m² lighting, 80W per occupant), add external gain (10-15% of IT for an internal room). Convert to kW. Add 25% growth headroom and round up to the nearest practical CRAC unit size.
Quarterly servicing is the industry standard for mission-critical CRAC, with annual comprehensive services adding refrigerant leak detection, coil cleaning, and electrical IR scans. Sites with high-density loads (>10kW/rack) or heavy dust exposure may require monthly filter checks.

Get in Touch

Ready to talk
precision cooling?

Service areaAustralia-wide
HoursMon–Fri 7:00 AM – 6:00 PM AEST · 24/7 emergency response

ARC-licensed · Supply Nation registered · AS/NZS 5149 compliant · 24/7 emergency response available Australia-wide.

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